Don't shop Clinique Counter at Belks Hattiesburg!!!!

Have I mentioned how very passionate I am about quality customer service??? Well there's nothing that gets me going if I don't have it.

I encountered an extremely snooty, rude, degrading woman at the Belks Clinique counter in Hattiesburg, MS. I had purchased a man's fragrence that when opened, looked as if half of it had spilt. The bottle was oily in testment of this. I went to return the bottle and she had the nerve to say that it was not their fragrence. As if I had poured something else in there; to insuinate that I was a thief! I am passionate about integrity and honesty. Surely she could in no way know that about me as a stranger. But she also had no way of knowing that I was a manipulative thief either.

What happend to the customer being right?? What happened to making the customer happy at most any cost? I used to work in retail. And I was taught that one unhappy customer can make you lose as many as seven because the unhappy customer will tell their friends. Well, I'm doing more than that. I am telling the world. I am a loyal customer. If I love a product or a business, I will tell everone I know and they will gain customers from me. But the same holds ture for the reverse.

Because I had my receipt, the snooty Tara, "the counter manager", said she'd honor it "this time" but not again. As if it would happen again???? I was so close to telling her, "you don't have to worry about it happening again because I will never shop here again", but I knew I would just get pissed and want to fight. She would continue to belittle me and I just didn't want to put up with her. However, I am AM a regular Clinique customer and Dillard's Clinique will have all of my business from now on.

If you are a local reader, please do the same. We as customers pay their salaries. There would be no Clinique counter if we did not shop there. They need to treat us as if we pay their salaries. I will not tolerate less. Tara and the ower of Belk and the owner of Clinique need to know this. She did a foolish, foolish thing when she messed with this customer....